Our Team

Charitable Resource Foundation offers many exciting employment opportunities! Find out about a wide range of job and career openings.

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Digital Marketing

Charitable Resource Foundation, Inc., CRF, is a professional fundraising company dedicated to exemplary service for the not-for-profit sector.

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Mission Statement

To provide non-profit organizations with a thorough, efficient and profitable marketing program that will enable them to effectively accomplish their goals.

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Why Choose Us ?


Future of OMNI Channel Marketing


Training and Quality Assurance include: orientation processes for agents as well as ongoing monitoring of both live and recorded calls.

Our Training and Quality Assurance program provides agents the experience and education they need to be fully qualified to speak with your potential and existing donors. Extensive training regarding every facet of your campaign, coupled with a general knowledge regarding your charity enables our agents to optimize their effective communication with your donors. Additionally, agents are constantly monitored and evaluated to uphold and enhance your company’s already great reputation. Regulatory compliance is an integral part of our service. Reports and feedback from involved employees that are made available to our clients fuel our on-going training processes that have proved to be a very valuable part of our commitment to your charitable mission.

New Donor Acquisition

Using prospect lists from a variety of sources; new donor acquisition is the process by which prospects turn into donors for your organization.
The lifeblood of your business, CRF contacts well over a million potential and existing donors a month for our current clients with plenty of room for new client needs. Tele-funding is the fastest way to build a donor base for your charity. Personal contact typically yields a higher response rate than direct mail alone. CRF is the premium choice for quick response fundraising due to catastrophic events or special short-term projects. Our staff is equipped to respond with training materials and scripting to have agents on the phone contacting potential donors quickly.

Donor Care and Retention

The terms care and retention referring to donors is the long-term process of influencing donors towards higher levels of understanding, commitment, giving, and encouraging donors to remain active and continuing supporters of an organization.

Once a donor commits to your organization it is important to nurture that commitment. Since donor acquisition is one of the largest expenses in any charitable endeavor, special care needs to be given to make sure those donors become loyal to your organization. We deepen donor loyalty with tailored scripting and contact schedules. Donors provide a continual source of income for your organization, and only our most highly qualified team members handle your most valuable donors.

Grow Your Reach Today !

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Inbound / Outbound

Campaigns

Customers call a number provided from your advertising, website or direct mail campaigns to indicate interest in giving or ask questions. Our centers are equipped with inbound capability as well as Interactive Voice Response (IVR) routers to provide customer service and information to customers calling about your charity. We can respond to email requests for information as well. It just makes sense to have the same expert agents specially trained on outbound calls for your charity to handle inbound calls as well.

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Digital Marketing

Customers call a number provided from your advertising, website or direct mail campaigns to indicate interest in giving or ask questions. Our centers are equipped with inbound capability as well as Interactive Voice Response (IVR) routers to provide customer service and information to customers calling about your charity. We can respond to email requests for information as well. It just makes sense to have the same expert agents specially trained on outbound calls for your charity to handle inbound calls as well.

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For Profit Services

Customers call a number provided from your advertising, website or direct mail campaigns to indicate interest in giving or ask questions. Our centers are equipped with inbound capability as well as Interactive Voice Response (IVR) routers to provide customer service and information to customers calling about your charity. We can respond to email requests for information as well. It just makes sense to have the same expert agents specially trained on outbound calls for your charity to handle inbound calls as well.

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